TrustRadius Insights
Carbonite Endpoint 360 is a reliable data backup software that offers a wide range of use cases for both individuals and businesses. Users …
Starting at $24 per month
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What is Carbonite Endpoint?
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
Recent Reviews
Pricing
Basic Computer Backup
$24
On Premise
per month
Advanced Endpoint Protection
$34
On Premise
per month
Basic Server Backup
$50
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Carbonite Endpoint?
Carbonite Endpoint Competitors
Carbonite Endpoint Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
Carbonite Endpoint provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.
Backblaze Business Backup are common alternatives for Carbonite Endpoint.
Reviewers rate Support Rating highest, with a score of 9.7.
The most common users of Carbonite Endpoint are from Small Businesses (1-50 employees).
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Reviews and Ratings
(63)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
- Cons
Carbonite Endpoint 360 is a reliable data backup software that offers a wide range of use cases for both individuals and businesses. Users find it particularly helpful in extending the built-in backup of Office 365 and the system as a whole. With seamless integration with Exchange Online, SharePoint, Teams, and OneDrive, it allows for granular restoration and entire system restoration. This makes it a favored choice for many users seeking comprehensive data protection.
One of the standout features of Carbonite Endpoint 360 is its automatic and easy-to-manage backup system. Users appreciate the simplicity of automating backups and setting up the software, even for multiple PCs under the cloud. The support provided by Carbonite's knowledgeable team further enhances the user experience, ensuring assistance whenever needed.
The product finds widespread application across organizations, offering crucial backup solutions for servers, critical individuals, and even computers in remote locations. Carbonite Endpoint 360 also plays a pivotal role in protecting key users critical to business continuity by providing features such as remote wipe and device tracking. Additionally, it ensures data accessibility and safeguards against loss during hardware changes.
Many employees heavily rely on Carbonite to prevent data loss during laptop hard drive crashes or computer crashes in general. The continuous background backup mechanism tirelessly works to secure files without requiring any user intervention. Moreover, Carbonite's cost-effectiveness makes it an attractive backup solution for smaller businesses seeking robust data protection.
With its comprehensive dashboard enabling efficient monitoring of the backup environment and its ability to allow remote access to backed-up files, Carbonite Endpoint 360 meets critical data protection needs that other solutions might fall short on. Its stability and solid support contribute to its reputation as a trusted backup software in the market.
Easy setup and management: Users have found the setup and management of the product to be very easy, with many stating that it does not require technical expertise. The simplicity of the product has been highlighted, with users mentioning that it suggests the best options for most people and allows for quick setup and usage. Some users even mentioned that the installation and configuration process was straightforward and simple.
Automated backups without manual intervention: The automated backup feature has received high praise from users, as it runs in the background without requiring much management or manual intervention. Many users appreciate being able to back up files without interrupting their workflow. The constant backup feature has been especially valued by users, providing them with confidence that their files are being backed up remotely without any action on their part.
Easy restoration process: Users have described the restoration process as easy, mentioning that it only takes a few clicks to set up files for restoration. They find the restore process relatively easy to manage, often requiring only a little training. Additionally, users appreciate being able to restore data without needing IT support.
Slow restoration process: Several users have complained about the slow restoration process of the software, stating that it takes longer than expected to restore their data. This has led to frustration and delays in accessing important files.
Clunky and unintuitive user interface: Many reviewers have expressed frustration with the clunky and unintuitive user interface of the software. They find it difficult to navigate and perform tasks efficiently, resulting in a less-than-optimal user experience.
Limited pricing options: Some customers have mentioned that they found other products in the same field with more flexible pricing options. This indicates a desire for more affordable choices when it comes to purchasing this software, as well as potential concerns about value for money.
Attribute Ratings
Reviews
(1-10 of 10)Companies can't remove reviews or game the system. Here's why
Carbonite Endpoint 360 is a great solution to extend the built-in 30 day backup of Office 365 and the system as a whole. It works well with Exchange Online as well as SharePoint, Teams, and OneDrive. It works as a solution for granular restoration as well as entire system restoration. The backup system is automatic and very easy to manage.
- Very easy to setup and manage, does not take a tech expert.
- Automated backups that do not take much management.
- Easy restoration, several clicks to setup files to restore.
- Restoration process is very slow overall.
- User interface is a bit clunky, not counter-intuitive but could be streamlined a bit better.
- Many products in this field to compare features and prices.
October 04, 2019
Best bang for your buck
We implemented this backup solution and had 1.5TB of data to be backed up and we are now on week 6 of still sending data to the cloud. Hopefully, it will be completed within the next two weeks so if you have a large amount of data on a normal GB network expect two months to get all your data upload unless you spend the additional money to procure their appliance that you have to install on your network. This will definitely speed up your upload process but is an additional cost and device you have to manage. Once our backup of the data completes to the cloud incremental backups will be sent up which will not be as time-consuming.
- Installation was pretty straight forward Carbonite Tech was a big help in rolling out the install.
- Secure and encrypted backups sent to the cloud.
- Tech support is very good and they are willing to assist with your issues you may have big or small.
- To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
- I have not had to do a restore at this time so I cannot comment on the restore process.
- I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
October 04, 2019
Carbonite Endpoint : Convenient Data Integrity, Privacy Cost?
Carbonite Endpoint is currently being used to protect key users critical to business continuity. We are utilizing the remote backup, global de-duplication and remote wipe, and device tracking features. As we evaluate its effectiveness in our business, we are looking to roll it out to our entire user base. However, our initial pilot has been quite positive, enabling us to easily recover seemingly lost files for frustrated users. We have yet to exercise some of the other features but expect to do so before we conclude our pilot.
- Protected file restoration: Users love having confidence that their files are being backed up remotely with no action required on their part.
- Device tracking: While we've only enabled this feature for a small set of key personnel, this feature is useful in helping to determine if a given asset is lost, and works across mobile device platforms - unlike in-built solutions for individual users.
- Management console: The management console is clearly organized and easy to work with. Setting up groups and policies is logical and hierarchical, and makes managment tasks easy.
- Privacy: This isn't inherently a con of Carbonite Endpoint itself, but during our pilot phase, some participants are concerned about the company's ability to track them via their company-issued devices at all times. We need to figure out a measured response to this, but we'll likely use Carbonite Endpoint's policies by group in order to only enable this feature for key individuals.
- Selective Sync Time: Some users reported slow remote connections when using mobile devices in areas with poor signal coverage, resulting in unusable remote connections while backing up. We'd like the on-device intelligence to be better to disable syncing during poor signal coverage to maintain connection usability for user-centric tasks.
- Public cloud storage options: Ideally, we'd like to see more public cloud storage support. While Carbonite Endpoint supports the big players, we may look to move away from S3 to other smaller players in the public cloud space, but have yet to make final decisions based on compatibility with a number of cloud enabled applications.
October 02, 2019
Carbonite Endpoint Review
Carbonite Endpoint is being used on 3 specific departments where data protection is essential due to the fact end users work remotely and where other solutions we have in place fail to do what we need.
- Always accurate.
- Clean and intuitive UI.
- Never missed a restore.
- Support.
- Billing options.
December 22, 2017
Carbonite Review
We are a reseller of Carbonite. It is an easy to use a cost-effective product to backup your data. For a user wanting to back up their personal data, it is a great fit. Restoration is straightforward and quick (depending on download speed). We do not recommend this for business-critical data or system state, SQL databases or Exchange.
- Backs up local files to the cloud
- Easy to access/restore files when/if misplaced or deleted
- Inexpensive
- I do not recommend this for critical business data (only personal use).
- Cloud only backup option could take a VERY long time to restore (depending on your bandwidth).
- Retention in the cloud limited to only 30 days.
December 14, 2017
Decent backup but keep an eye on it
Carbonite was used here to backup servers and a few C-Level individuals. I needed a backup solution that was simple, easy to use and deploy and provided a comprehensive dashboard that allowed me to see my environment. This did all those things and worked pretty well. I would not use it again as it's alerting system left something to be desired.
- Install and config is simple.
- Backups run pretty much on their own once installed - without user intervention.
- Restore is relatively easy to manage with only a little training needed (for me).
- This is a pretty fire and forget tool.
- Alerting was very terrible - alerts would come late or not at all with regard to backups.
- The local then cloud backup can suck up a good chunk of space.
- The restore process, while simple once learned, does take some training to understand.
Carbonite is a cheaper alternative for smaller businesses who may not be in a domain environment and want to backup data offsite. It's nice to know there are cheaper options. It's fairly stable and support for it is good. Most places implement it on a particular PC, and not company wide. Perhaps a PC that has critical data on it. This is where it comes into play for a smaller business.
- Backs up offsite with unlimited data
- Support is good
- It's cheap
- Would like to see an easier restore process
- Would like to see an option for better management of a company rather than having individual computers in the list
- Would like to see a better management console for IT providers
April 05, 2017
Carbonite is great for backups
I use Carbonite for work these days. My company has been using Carbonite to backup our files for the past four years. Carbonite has been a lifesaver for many of our employees who have lost their files. I recently upgraded my hard drive and wanted a clean copy of my files so I asked Carbonite to send me a hard drive with all my files. The process was smooth and straightforward.
- Backup in the background.
- The ability to access files anywhere including mobile devices.
- The ability to get all your files on a hard drive so you don't have to wait to download all your files.
- The ability to backup mobile device data.
- The ability to manage teams online.
- It works well with high speed Internet.
- Speed. Carbonite is slow at backup and retrieve. It would be nice to backup files without having to wait for days.
- Better user interface for their desktop application and web based.
- Integrating with third party applications like Microsoft Office 360.
April 05, 2017
Peace of Mind from Carbonite
Many employees use it to ensure that we won't lose data during a computer crash. It is also helpful to be able to access our backed up files remotely (i.e. from my phone.)
- Back up files
- Provide remote access
- Consistency
- Option for backing up large video files
- Ease of restoring files
- Better mobile app
February 23, 2016
Carbonite from a Consultant's perspective.
I'm an IT consultant and use Carbonite for many different companies. It's being used for entire companies and used for file-level backups.
- Provides a simple way to start backing up immediately.
- Gives a great graphical indication that files are backed up without having to go into the application. This is represented by a green or red dot over the file icon.
- Provides a simple way for users to restore data without asking IT.
- Pricing could be more competitive with the current market.
- Email notifications are not as in-depth as I'd like them to be.